Last Updated: February 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://onwardpsychiatry.com/ and any related content, resources, products, or services offered by Onward Psychiatry (“we,” “us,” “our,” or “Practice”). By accessing this website or scheduling services through it, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use this website or any services obtained through it.

1. Scope and Acceptance

  1. Your use of this website and any services we provide, including educational content, appointment requests, telehealth consultations, and in-person care, is subject to these Terms.

  2. This document applies whether you access services as a guest, registered user, patient, or prospective patient.

2. Nature of the Website and Services

  1. This website provides information about the Practice, our clinicians, and the services we offer, including psychotherapy, medication management, psychiatric evaluations, and related mental health services.

  2. Content provided on this website is for informational purposes only and is not a substitute for professional medical or psychiatric advice, diagnosis, or treatment.

  3. Use of this website does not establish a provider-patient relationship. A provider-patient relationship is established only after you complete required intake documentation and are formally accepted as a patient by the Practice.

3. Eligibility

  1. You must be at least 18 years old to use this website for treatment purposes.

  2. If you are under 18 years old, a parent or legal guardian must consent to treatment and agree to these Terms on your behalf.

  3. You agree that all information you provide through the website is accurate, complete, and current.

4. Appointment Requests and Telehealth

  1. Submission of an appointment request through the website does not guarantee an appointment. The Practice must confirm availability and acceptance.

  2. Telehealth services may be offered when clinically appropriate and legally permitted.

  3. Telehealth services rely on technology that may fail or be interrupted. By using telehealth services, you acknowledge and accept the inherent risks associated with electronic communications.

  4. You are responsible for ensuring you are physically located in a jurisdiction where the Practice is authorized to provide services at the time of your appointment.

5. No Emergency Services

This website and any communications through it are not intended for emergency situations. If you are experiencing a medical or psychiatric emergency, call 911, contact your local emergency services, or go to the nearest emergency department immediately. Do not rely on email, website forms, or telehealth systems for urgent matters.

6. User Conduct

You agree not to:

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and layout, is the property of Onward Psychiatry or its licensors and is protected by intellectual property laws.

You may view and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without prior written consent.

8. Privacy

Your use of this website is also governed by our Privacy Policy. We handle personal information, including protected health information where applicable, in accordance with applicable federal and state laws.

9. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis. We make no warranties or representations regarding the accuracy, completeness, or reliability of the content. We do not guarantee specific treatment outcomes.

10. Limitation of Liability

To the fullest extent permitted by law, Onward Psychiatry and its clinicians, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or reliance on its content.

11. Indemnification

You agree to indemnify and hold harmless Onward Psychiatry from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or violation of these Terms.

12. Modifications

We reserve the right to modify these Terms at any time. Changes become effective upon posting to the website. Continued use of the website after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate state or federal courts located in Massachusetts.

14. Contact Information

Onward Psychiatry

1 Walpole Street, Suite #6

Norwood, MA 02062

Phone: (617) 958-6036

Email: [email protected]